Hospitality Team Members must provide high quality products to customers and maintain high standards. The main responsibility will be to give the best customer service and participate in working as a team to result in the best outcome. You will be placed in situations where you must give direct customer service, this can be through offering advice, handling orders and payments, face to face sales, dealing with issues and solving problems. In all situations, they must result in the highest standard of customer service maintained. Your actions will influence all customers, therefore it is important to understand the value your role has in regards to maintain the organisations reputation.
To be considered for this job role you must have transferable skills, including Maths and English at grade C or above.